Terms and Conditions

1. Introduction
Welcome to Tartan Supply. By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully.

2. Company Information
Tartan Supply is a full-service distributor of cleaning chemicals, paper products, and janitorial supplies. We also offer repair services and rental equipment for maintenance needs. Our commitment is to provide high-quality products and exceptional service.

3. Ordering and Pricing

• Customers can place orders through our online platform, phone, or email.
• Pricing is subject to change based on market conditions. Preferred pricing schedules may be available for eligible customers.
• All orders are subject to acceptance and product availability.

4. Payment Terms

• Payments must be made as per the agreed payment schedule.
• We accept various payment methods, including credit cards and business accounts.
• Late payments may incur additional charges.

5. Delivery and Shipping

• We strive to provide prompt and reliable delivery services.
• Shipping costs and estimated delivery times will be communicated at the time of order placement.
• Any discrepancies or damages must be reported within 48 hours of receipt.

6. Returns and Refunds

• Returns are accepted within 30 days of purchase, subject to approval.
• Products must be in their original condition and packaging.
• Refunds will be processed once the returned items are inspected.

7. Equipment Repair and Rental Services

• Our repair services are available for various maintenance equipment.
• Rental equipment must be returned in the same condition as received.
• Any damages or late returns may incur additional fees.

8. Limitation of Liability

• Tartan Supply is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
• Our liability is limited to the amount paid for the specific product or service in question.

9. Privacy Policy

• We respect customer privacy and protect personal information in accordance with our privacy policy.
• Customer data is used only for order processing and service improvements.

10. Contact Information
For any inquiries, please contact us:

Address:
3250 N. 126th Street
Brookfield, WI 53005

Phone Number:
262-781-2770
800-582-7645 (Toll-Free)

Fax:
262-781-2208

Email:
Sales@tartansupply.com
Supportservice@tartansupply.com